Customer Reviews

All reviews on my website are from real customers and are broken down into reviews submitted from two of our sales' platforms: Cosmos-Ink.com and Etsy.

Etsy Reviews:

Esty Reviews as of 1/18/2019 (click the image to be taken to my Etsy reviews page)
Caps On Fire | Cosmos Ink Reviews

Esty Reviews as of 4/14/2019 (click the image to be taken to my Etsy reviews page)

Cosmos-Ink Direct Website Reviews:

Based on 12116 reviews
93%
(11219)
3%
(333)
2%
(234)
1%
(72)
2%
(258)

I love this ink. Would highly recommend it.

this order came so late that the job i actually needed it for failed this order was well over 2 weeks late I finally received it but by the time I did the job failed

C
Color Profiles | Cosmos Ink®
Crystal Butler (Hialeah, US)
My ink order

Cosmos ink is the ONLY ink I’ve ever used since starting sublimation 4 years ago. My last order had ink everywhere. I was genuinely confused because this has never happened before. The cap came off and made a big mess inside the packaging. I was utterly upset because the item was Completely unusable. I hope this issue was just a mistake and never happen to anyone else.

Has Not Shipped

I'll start by saying Ive been using this ink for years. But I ordered ink on August 26th and still have not recieved. I have tried to reach out regarding this but nothing has been answered back.

Never received the ink

Good evening, I never received the ink and up to today the tracking number page says that I will received delivery updates once the label is created. I tried contacting you in various occasions but I didn't receive any response. My bill was $104 that went to waste because up to today September 18 I haven't received my items

Cosmos Ink

I love this ink, but it has gotten super expensive compared to other brands and what I use to pay for it. Ive always used cosmos ink, but I might have to look for a better price. But I do love it.

No product received

Ordered products on August 19th, shipping label created on August 27th, tracking said “waiting for carrier pickup”. It is September 17th, and I still haven’t received my order! Filed a claim with PayPal to get my money back!

shipping has never taken this long, I lost orders waiting on ink. very disappointed!!!

Love Cosmo Ink

Only ink I use.

Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®

M
Color Profiles | Cosmos Ink®
M Monica Rodriguez (Dallas, US)
Missing package

Need help with receiving my package located in my package. It’s been paid for I should get it. Somebody please give me an email. Text me call me. I’m giving you my information that I don’t know how many times.

Epson EcoTank Printer Pigment Ink Refills (ET-8550, ET-15000, ET-16500, ET-2720, ET-2760, ET-3760, ET-4760, ET-3710, ET-2700, ET-2750, ET-2800, ET-2803) | Cosmos Ink®

B
Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®
Brenda Nathaniel Coaxum (Moncks Corner, US)

Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®

Shipping was quick and the colors are vibrant.

Poor quality

4 of my ink bottle covers would not open. I needed to use old ones. What a mess. No return to my chat for assistance - terrible customer service!!!

Love Cosmo but can't reach anyone

It's been almost a month since I ordered and my ink still isn't here, only shows a shipping label created and can't reach anyone...

the best ink

I was disappointed in seeing the significant price increase but love the ink.

Bargain

Cosmos sublimation ink is really colorful and lasts a long time. Easy to fill printer and comes well labeled. Only downer is 1 week delivery.

Never receive the ink

Hi! I never receive the ink

Super Slow Delivery

Ordered August 5, it did not ship out until August 19, and I finally received it August 21st. I had messaged twice within those 2 weeks to find out about my order and never got a reply. No apology update or anything. Horrible customer service!!

Favorite ink

I pray this ink stays in stock because it’s the best ink. I ran out and needed ink quickly so I tried other brands from prime delivery and the colors were not as vibrant as cosmos!

t
Sublimation Paper | Cosmos Ink®
tyisha (Spartanburg, US)
Great results

The colors transfer so vibrant with sublimation paper I like that it’s not thick paper like some other brands

Never Received Order

I never received my order # 271271. I spent $120+. Reached out multiple times through email.

Do not buy from this company.

Stop asking me for a review and give me my ink. It's been A MONTH. I'm contacting my bank and filing a report.

11644
Verified Reviews