Customer Reviews

All reviews on my website are from real customers and are broken down into reviews submitted from two of our sales' platforms: Cosmos-Ink.com and Etsy.

Etsy Reviews:

Esty Reviews as of 1/18/2019 (click the image to be taken to my Etsy reviews page)
Caps On Fire | Cosmos Ink Reviews

Esty Reviews as of 4/14/2019 (click the image to be taken to my Etsy reviews page)

Cosmos-Ink Direct Website Reviews:

Based on 11972 reviews
93%
(11144)
3%
(324)
2%
(232)
1%
(63)
2%
(209)

Bright and live colors

Sublimation Ink

It cost me $30 to get one (1) bottle of needed sublimation ink for my Epson 8550! With nearly half that cost going to shipping! The prices for sublimation ink have gone up ridiculously for ink made in America.
I am very unhappy with the price increases over the last 2 years. The only reason I continue to purchase Cosmos ink is that it’s a great product and it’s the only brand that I will use. I will make a switch to another product that isn’t so expensive in the future if conditions warrant it.

Best Ink

Used Epson sublimation ink and got horrible results. So, I switched to this, and it has been excellent!

Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®

This Ink has gotten too expensive

I will have to change the brand and use another ink as the cost has gone up tremendously.

Cosmos Sublimation Ink

Recently upgraded from an Epson work force printer to an Epson ET-8550 printer. The Cosmos ink works great in both printers. Only ever used Cosmos sub ink and it works great.

L
Color Profiles | Cosmos Ink®
Lori Kurszewski (Stevens Point, US)

Color Profiles | Cosmos Ink®

Price Hike

I love this ink. I have no problem with the quality of this ink. The ridiculous price hike for the Holiday Season threw me for a loop though. Be sure to stock up on your ink before December or you'll be paying more than $60 for the full set.

D
Epson Printer Sublimation Ink Refills | Cosmos Ink®
Demarco Hunter (Indianapolis, US)
Bad Experience

I love the ink “Once I can receive my correct order” I was shipped the WRONG ink and didn’t get a response for over 3 weeks about correcting my order which cost me to lose business. Hopefully in the future these things will be corrected!

Great vivid colors. Their sublimation paper is awesome as well. Definitely recommend. Always ships quick and I get my order quickly.

E
Sublimation Paper | Cosmos Ink®
Erica Pickett (Charlotte, US)
Tried multiple times to contact

By emai; chat and via facebppk with np response
Ive ordered a few time and never an isdue until mow.

Best sublimation ink I have used. They have always been in stock and they have quick shipping!
I highly recommend this product!

Returned Ink Purchased the Wrong Item

Unfortunately I purchased the wrong item and it took two follow up emails before I was approved to return the item. This is not the level of customer service that I was expecting when you quickly charged my card for the purchase.

ink

it's amazing. my prints are so colorful. will be a life-time customer.

Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®

Best Sub Ink

This is by far the best ink I've used. Highly recommend.

I love it!!

I am just starting with my TShirts and Cosmos Ink is vibrant and long lasting! Now, I have my Go-to!!

Excellent inks!

Cosmos inks are fantastic! I have purchased several times in the past, prior to having an EcoTank for sublimation. I now purchase the inks for my EcoTank. I just love the rich colors when I sublimate. Thank you for such a great product!

Wrong ink sent

I have been using your company for I know 7 plus years.I've never had an issue.You're the only company that I use for my sublimation.Ink, but this last order I was sent pigment ink which messed up my brand new epson Et-8550 i've tried contacting you almost as soon as the day after my order came in and I'm being ignored. That is unacceptable. I have tried through a Facebook post. No one has gotten back to me. I sent several emails that have gone unanswered.
I ordered 2 orders of this ink. I have not even opened the other order. And I know it's well past the 7 day return policy, but no one has gotten back with me. So you do not have a happy customer here. The customer service for your company. It's awful.All I ask is for someone to reach out to me to try and rectify this issue and this is a second email that you all have sent me.I responded to the first email with no response back.So I'm really not expecting a response back to this email either. You lost a very loyal customer but your company doesn't seem to care. This is what happens when you try and support a black opened busines.

2.0

I love the 2.0 ink my red is red again, and I couldn't be happier. Slightly saddened that it's currently sold out.

Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®

Epson EcoTank Printer sublimation ink refill

This ink is great quality and great pricing.

D
Sublimation Paper | Cosmos Ink®
Douglass Bronk (Augusta, US)
Horrible customer service

28 days with 0 response on a return. Decent product HORRIBLE customer service. I wont use this product again

I love this ink. The colors come out bright, vibrant, and very consistent. It works perfectly with my Epson ET-8550, and my sublimation prints look beautiful every time. I haven’t had any issues at all, and I would definitely buy it again. Highly recommend!

I love this ink. The colors come out bright, vibrant, and very consistent. It works perfectly with my Epson ET-8550, and my sublimation prints look beautiful every time. I haven’t had any issues at all, and I would definitely buy it again. Highly recommend!

11515
Verified Reviews