I have been using your company for I know 7 plus years.I've never had an issue.You're the only company that I use for my sublimation.Ink, but this last order I was sent pigment ink which messed up my brand new epson Et-8550 i've tried contacting you almost as soon as the day after my order came in and I'm being ignored. That is unacceptable. I have tried through a Facebook post. No one has gotten back to me. I sent several emails that have gone unanswered.
I ordered 2 orders of this ink. I have not even opened the other order. And I know it's well past the 7 day return policy, but no one has gotten back with me. So you do not have a happy customer here. The customer service for your company. It's awful.All I ask is for someone to reach out to me to try and rectify this issue and this is a second email that you all have sent me.I responded to the first email with no response back.So I'm really not expecting a response back to this email either. You lost a very loyal customer but your company doesn't seem to care. This is what happens when you try and support a black opened busines.
I love the 2.0 ink my red is red again, and I couldn't be happier. Slightly saddened that it's currently sold out.
Epson EcoTank Printer Sublimation Ink Refills | Cosmos Ink®
This ink is great quality and great pricing.
28 days with 0 response on a return. Decent product HORRIBLE customer service. I wont use this product again
I love this ink. The colors come out bright, vibrant, and very consistent. It works perfectly with my Epson ET-8550, and my sublimation prints look beautiful every time. I haven’t had any issues at all, and I would definitely buy it again. Highly recommend!
I love this ink. The colors come out bright, vibrant, and very consistent. It works perfectly with my Epson ET-8550, and my sublimation prints look beautiful every time. I haven’t had any issues at all, and I would definitely buy it again. Highly recommend!
I love this ink. The colors come out bright, vibrant, and very consistent. It works perfectly with my Epson ET-8550, and my sublimation prints look beautiful every time. I haven’t had any issues at all, and I would definitely buy it again. Highly recommend!
My colors don’t pop like the website says I have done a the steps and the colors still dull and not vibrant
Unfortunately the profile is not downloading correctly.. it’s installed but will not finished the settings as seen in the YouTube video
Cosmos Ink is, without question, the best in the world to me. Their products consistently deliver vibrant, lasting results, and their customer service is just as impressive—responsive, reliable, and genuinely caring. Whether I'm working on personal projects or professional pieces, Cosmos Ink is my go-to every time. They’ve earned my trust and loyalty through excellence.
I bought this by mistake and as soon as it arrived I realized it was the wrong item. I notified Cosmos Ink of the need to return the unopened product on November 2nd and got a case number #3DEB772755575 and have been waiting ever since for information on how to return, I already reordered and paid and received the correct item from Cosmos and don't know what else to do with this unopened and unneeded product. I was hoping for a refund.
Been using Cosmos ink for a few weeks now and we love it! Very vibrant, just what we were looking for. Thank you!!
Amazing product at a great price
One of the things that I have always hated is coming up with a design that uses vibrant colors and deep blacks, and then seeing what happens to the colors after processing, whether a simple print project, or lately, sublimation projects… but that’s now a thing of the past when using the color profiles with inks from Cosmos Ink!
The colors after processing were as rich and vibrant as they were on the monitor during the design stage. Absolutely stunning! And the blacks were deep!
Thank you!
I have purchased the inks and used the profiles before, but when I went to use them on a new PC build (same printer) it didn't work- the colors are about 4 or 5 tones off on the spectrum (reds look brown, pinks look maroon). When I asked for support twice I received no response either time. Very disappointed.
Seems it’s gotten thinner and keep getting stuck n tear in my machine this the first
I gave this a three star because I paid 3 times the amount that I paid on Amazon. It had the same labels and everything. I am sure it will work I just thought I would get a little better brand.